Frequently Asked Questions

Shipping

How long does shipping take?
Standard shipping typically takes 5–7 business days. Expedited options are available at checkout.

Do you ship internationally?
Yes! We ship to select international destinations. Shipping times and rates vary by location.

Returns & Exchanges

What is your return policy?
We accept returns within 15 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached.

How do I start a return or exchange?
Email us at support@hipbillystudio.com with your order number and reason for return, and we'll get you sorted.

Sizing

How do I find my size?
Each product page includes a size guide. When in doubt, we recommend sizing up for a relaxed vintage fit.

Do you carry extended sizes?
We're always expanding our size range. Check individual product listings for available sizes.

Orders

Can I change or cancel my order?
Orders can be modified or cancelled if you contact us within hours 3 of placement, if you need a change. Contact us as soon as possible at support@hipbillystudio.com.

How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number.

Still have questions?

Reach out to us at support@hipbillystudio.com — we're happy to help!